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Privacy Policy

Effective Date: Apr 2, 2024

Welcome to the LookAway app ("App"), operated by Mystical Bits, LLC ("we", "us", or "our"). This privacy policy ("Policy") provides detailed information about how we handle personal and anonymous information collected from users of our App and visitors to our marketing website (lookaway.app). This Policy applies to all interactions with our App and website.

1. Personal Information Collection

  • Through Third-Party Services: We do not directly collect personal information from our App users. For license distribution, personal information such as name, email address, and city is collected via our payment processor, LemonSqueezy, during the license purchase process.

  • Anonymous Usage Information: We collect anonymous usage information through Mixpanel to analyze user behavior and improve the App experience.

2. Use of Information

  • Enhancement of User Experience: The anonymous usage information collected is utilized to enhance the functionality and user interface of the App, ensuring a more personalized user experience.

  • License Distribution: Information collected through LemonSqueezy is used solely for the purpose of distributing and managing licenses purchased by users.

3. Information Sharing and Disclosure

  • Third Parties: We do not share any personal or anonymous information with third parties, except as processed through LemonSqueezy and Mixpanel for the purposes stated.

  • Legal Compliance: We may disclose information if required by law or if it is necessary to protect our rights or comply with a judicial proceeding, court order, or legal process.

4. User Rights and Choices

  • Opt-Out: Users have the option to opt-out of anonymous usage data collection by navigating to Settings -> General within the App.

5. Data Security

  • Security Practices: While we do not collect personal information directly, we ensure that our third-party processors, LemonSqueezy and Mixpanel, employ adequate security measures to protect user information.

6. Cookies and Tracking Technologies

  • App: The App does not use cookies or any tracking technologies.

  • Website Analytics: Our marketing website, lookaway.app, uses Plausible to collect anonymous visitor statistics such as unique visits, pageviews, and events. This data is used for analyzing website traffic and improving user interactions.

7. International Data Transfers

  • Data Hosting and Transfer: Anonymous usage data collected via Mixpanel is stored on servers located in the European Union. These servers comply with EU data protection laws.

8. Children’s Privacy

  • Protection of Children's Information: We do not knowingly collect any information from children under the age of 13.

9. Changes to This Privacy Policy

  • Notification of Changes: We reserve the right to modify this Policy at any time. Any changes will be reflected here, and we will notify registered users of significant changes via email.

10. Contact Information

  • Inquiries: For any questions or concerns regarding this Policy or our practices, please contact us at [email protected].